Article Archive
Fall 2025

Fall 2025 Issue

Long Term Care: Relocation Stress in Older Adults
By Mary Kaplan, MSW
Today’s Geriatric Medicine
Vol. 18 No. 4 P. 30

Relocation to a new setting can present severe problems for older adults. Increased mortality rates, morbidity, and negative psychological changes observed following relocation provide strong evidence of the consequences of such movement. The experience of moving for older adults is often made more difficult when it is involuntary, especially if they have cognitive impairment, limited mobility, or serious medical conditions. While the research on relocation stress has examined relocation outcomes, efforts to minimize the stress experienced by older adults have not been emphasized in most care settings.

Defining Relocation Stress
Relocation stress, also known as relocation or transfer trauma, can occur when an individual moves from one environment to another. The complexity of the relocation process can produce a set of symptoms that may influence behavior, mood, and physiological well-being. While anyone at any age can experience these symptoms, the potential for adjustment to a new setting is considered more limited for older adults because they are more dependent upon their immediate environment and may associate the move with the loss of independence, rejection by family, and a prelude to death. Relocation stress experienced by this population can lead to a decline in physical and psychological well-being that can result in significant health complications and premature death.

Effects of Relocation Stress
Studies focused on older adults transferred to different environments began to appear in the scientific literature in the early 1960s. Two of those studies1,2 found significantly greater rates of physical and mental deterioration as well as higher mortality rates. In 1992, the North American Nursing Diagnosis Association recognized the diagnosis of Relocation Stress Syndrome to describe the anxiety, depression, and loneliness associated with moving in late life. For some individuals moving from home to a care facility, the changes may impact their feelings of control, sense of identity, and self-worth as they try to adapt to the lack of privacy, rules, and restrictions, and seek to make new friends.

Relocation of residents within or between long term care facilities occurs frequently and for a variety of reasons, including changing health care needs and the closure of care facilities. In reviewing relocation initiatives used in long term care facilities, Broekharst and colleagues found that scientific literature on relocation initiatives was scarce. They concluded that the scope of the relocation initiatives was limited, focusing on specific types, aspects, and residents, and didn’t address the multifaceted nature of the relocation process.

In the case of involuntary relocation, such as a change in medical status, the loss of Medicare eligibility, or the closure of a health care facility, anticipatory grief, stress, and anxiety may occur when residents are informed of the move. Residents facing discharge when their facility is closing have even less choice or control and are more vulnerable to relocation stress. This was the situation in San Francisco when Laguna Honda Hospital, which had the tradition of caring for the city’s most vulnerable citizens, announced the closure of its long term care unit in 2018. The closure plan followed the withdrawal of federal Medicare and Medicaid funding when the CMS determined the unit’s standards of care to be inadequate. Options to place residents, many without families or financial resources, in other facilities in the community were few, and the plan was to move them out of the area. Fifty-seven residents were in the first group to be discharged. Within weeks, 12 had died, and mandated discharges were halted. Symptoms indicating that an older adult may be experiencing relocation stress include:

• depression;
• anxiety/apprehension;
• cognitive decline;
• withdrawal/isolation;
• anger/aggressiveness;
• lack of trust; and
• changes in eating and sleeping.

Risk Factors
A common reason against relocation of those who are ages 85 and older is that they are at an even higher risk of relocation stress. But research indicates that advanced age is not a determining factor in assessing an individual’s adjustment to relocation. However, the degree to which the relocation was voluntary, the length of stay, and the level of adjustment in their current setting were important considerations, as well as the following conditions:

• individuals being moved involuntarily from home to a care facility;
• individuals with impaired cognitive functioning;
• individuals with hearing or vision loss or people with limited mobility;
• individuals whose adaptation to change is made difficult by their personality and/or psychological status;
• individuals with little or no family support;
• individuals who experienced a recent loss of a spouse or close family member;
• residents in care facilities that are at risk of closing; and
• residents who are forced to relocate because of natural disasters.

Strategies for Prevention and Intervention
While remaining in one’s home and community is a priority for many older adults, changes in their health status and the lack of family and/or community support may necessitate a move to another level of care. Since the recognition of relocation stress, several types of strategies have been developed and implemented to ease the transfer of individuals from their home to a care facility or movement within or between care settings. Many of these strategies have proven to be effective in reducing stress, mitigating loss of control, lessening depression, and preventing premature death. These strategies include prerelocation support that focuses on preparing for a move to a new environment; postrelocation protocols aimed at easing the adjustment to the unfamiliar environment and new circumstances; and/or creating a bridge that establishes continuity of care during the relocation process.

A demonstration program that was conducted by the Erie County, New York Office for the Aging in 1974 included all three strategies. It was initiated after the agency found a large number of older adults were in inappropriate settings throughout the county. It was estimated that approximately 104 of the Medicaid recipients residing in skilled nursing homes could be relocated to a lower level of care if relocation services were available. In addition, a survey of the major hospitals in the area found 64 elderly patients who were medically dischargeable, but they remained in the hospitals awaiting placement. The results of the study, as well as the necessity for relocating residents of several large skilled nursing facilities that were closing, prompted the start of a relocation counseling program. Funded through the Erie County Office for the Aging and the Lakes Area Regional Medical Program,3,4 it was designed to demonstrate the feasibility of providing centralized relocation services to older adults who were identified as being at high risk of trauma from relocation. High risk indicators included the absence of family or social support, a history of depression or psychiatric problems, and a negative attitude toward relocation. Referrals were accepted from agencies and facilities serving older adults, as well as older persons or their families. A screening team, consisting of a physician, two public health nurses, and a social worker, evaluated the patients, assessed their medical condition, activities of daily living, adjustment to their present setting, and psychological status. Recommendations regarding the level of care were then formulated, and a social worker was assigned to work with each participant throughout the relocation process. Participants were given the opportunity to be involved in decision-making in the relocation process, and counseling was provided to address any anxiety or fears associated with the move. It was deemed essential that the social worker would be available prior to, during, and after the relocation, providing a bridge from the current to the new environment and helping participants establish relationships and become comfortable in their new environment.

It can be challenging for health care providers to support their geriatric patients through the complex process of relocation. For those patients who are moving into residential care, the sustainability of the patient-physician relationship is made more difficult as contact becomes episodic and reactive, with patient care under the direction of the facility’s medical director.

When a patient is considered at risk for relocation stress, the following strategies demonstrate ways to mitigate its impact:

Engage the individual in the decision-making process. Discuss their needs and preferences, exploring options and giving them a sense of control. For those who have difficulty participating in the decision-making process because of medical conditions or impaired cognition, keep them informed of the plan, giving them the opportunity to express their concerns.

When possible, discuss the possibilities of a future move prior to a crisis. Many older adults face sudden relocation because of a fall, accident, or medical incident. The opportunity to explore alternative care settings is best made before a crisis, while there are more options available.

Strive to involve family members or friends in the relocation process. This helps the person being moved feel less lonely and more supported.

If the older adult is moving to a supportive or health care setting, consult staff in the new environment about strategies they may use to reduce the stress of relocation.

Increasing Awareness
As people age, they may move from home to a care setting, or from one level of care to another. Professionals committed to maintaining a quality of life for older adults have an obligation to develop and implement more comprehensive relocation initiatives. An understanding of the effects of relocation stress on geriatric patients and the ability to identify those most at risk can help health care providers utilize preventive efforts to facilitate a successful adjustment to the individual’s new environment.

— Mary Kaplan, MSW, is a clinical social worker who has worked in the field of geriatric health care for over 45 years as a clinician, administrator, educator, and community activist. She is the author of six books, including her most recent, The Practice of Social Work With Older Adults.

 

References
1. Aldrich CK, Mendkoff E. Relocation of the aged and disabled: a mortality study. J Am Geriatric Soc. 1963;11:185-194.

2. Miller D, Lieberman MA. The relationship of affect state and adaptive capacity to reactions to stress. J Gerontology. 1965;20(4):492-497.

3. Kaplan M, Cabral RM. Relocation trauma counseling for the elderly: a demonstration project. J Gerontological Social Work. 1981;2(4):321-329.

4. Erie County Office for the Aging. Report on evaluation of Medicaid clients judged to be inappropriately residing in nursing homes. Published 1973.

 

Resources
1. North American Nursing Diagnosis Association. Nursing Diagnoses: Definitions and Classifications, 1992-1993. Nanda Intl; 1992.

2. Broekharst DSE, Brouwers MP, Stoop A, Achterberg WP, Caljouw MAA. Types, aspects, and impact of relocation initiatives deployed within and between long-term care facilities: a scoping review. Int J Environ Res Public Health. 2022;19(8):4739.

3. Broekharst DSE, Stoop A et al. An exploration of relocation initiatives deployed within and between nursing homes: a qualitative study. BMC Health Serv Res. 2024;24(1):22.

4. Halifax E. Nursing home residents, transfer trauma or relocation stress syndrome. University of California website. https://emancipatorysciences.ucsf.edu/eslabblog/nursing-home-residents-transfer-trauma-or-relocation-stress-syndrome. Published March 20, 2023.